Knowledge Base

Comprehensive list of general knowledge and Frequently Asked Questions (FAQs)

How do I become a member?
 To qualify for Membership you must live, work, worship, or attend school in Tulare County. You may also be sponsored by an immediate family member such a...
Fri, Feb 26, 2021 at 2:29 PM
What do I need to open an IRA?
Be a member or qualify for membership. Complete an IRA application packet – contact us for more details. 
Fri, Dec 15, 2017 at 9:20 PM
What do I need to open a CD?
    • Be a member or qualify for membership.     • Deposit a minimum of $1,000.
Wed, Dec 13, 2017 at 1:09 PM
Do you offer Wire Transfers?
Yes, we offer domestic wire transfers in branch. To send funds you will need the following:     • Complete name and physical address of the person receivin...
Wed, Dec 20, 2017 at 5:05 PM
I just moved, how can I change my address?
You can change your address in online banking, by chat, phone call, or in-branch. You may change your address in online banking by going to settings. Cl...
Thu, Feb 25, 2021 at 3:59 PM
Do you offer direct deposit?
Yes, we'd love your direct deposit! Most employers utilize their own form so the first step would be to contact your Human Resources Department.  You a...
Fri, Dec 15, 2017 at 4:37 PM
How do I place a stop payment on a check?
Stop Payments* can be done fairly quickly through Online Banking. Once you’ve logged in, click on your checking, then to the right click on Stop Payment. Yo...
Thu, Feb 25, 2021 at 4:00 PM
Do you offer surcharge-free ATMs?
You bet! We are part of the Co-op network, which means you have access to over 30,000 ATMs nationwide surcharge-free! And it includes selected locations whe...
Fri, Dec 15, 2017 at 9:22 PM
What is your ATM check hold policy?
Checks may be held for 2 business days following the day of deposit. Longer holds may apply for a longer period under the following circumstances:     ...
Thu, Feb 25, 2021 at 4:01 PM
Are there eligibility requirements to use RDC?
Yes, but just a few. You must meet all of the following criteria:     • Maintain an active account     • Be in good standing with the Credit Union     • ...
Thu, Feb 25, 2021 at 4:02 PM