Knowledge Base

Comprehensive list of general knowledge and Frequently Asked Questions (FAQs)

How do I become a member?
 To qualify for Membership you must live, work, worship, or attend school in Tulare County. You may also be sponsored by an immediate family member such ...
Wed, Feb 7, 2018 at 1:44 PM
How do I access Popmoney?
Popmoney is accessed through Bill Pay, just click on the Popmoney tab. There is a small fee per transaction starting at $0.50. If you do not have Bill P...
Fri, Dec 15, 2017 at 3:46 PM
What do I need to open an IRA?
Be a member or qualify for membership. Complete an IRA application packet – contact us for more details. 
Fri, Dec 15, 2017 at 9:20 PM
What do I need to open a CD?
    • Be a member or qualify for membership.     • Deposit a minimum of $1,000.
Wed, Dec 13, 2017 at 1:09 PM
Do you offer Wire Transfers?
Yes, we offer domestic wire transfers in branch. To send funds you will need the following:     • Complete name and physical address of the person receivin...
Wed, Dec 20, 2017 at 5:05 PM
I just moved, how can I change my address?
You may change your address by logging into online banking, click on “Your Preferences” then click on the “Contact Information" tab and update your inf...
Wed, Jan 24, 2018 at 12:04 PM
Do you offer direct deposit?
Yes, we'd love your direct deposit! Most employers utilize their own form so the first step would be to contact your Human Resources Department.  You a...
Fri, Dec 15, 2017 at 4:37 PM
How do I place a stop payment on a check?
Don't worry, Stop Payments* can be done fairly quickly through Online Banking. Once you’ve logged in,  click on Access Accounts, then click on Stop Pay...
Wed, Feb 7, 2018 at 1:40 PM
Do you offer surcharge-free ATMs?
You bet! We are part of the Co-op network, which means you have access to over 30,000 ATMs nationwide surcharge-free! And it includes selected locations whe...
Fri, Dec 15, 2017 at 9:22 PM
What is your ATM check hold policy?
Checks may be held for 2 business days following the day of deposit. Longer holds may apply for a longer period under the following circumstances:     • W...
Wed, Dec 13, 2017 at 1:17 PM