Let's start by figuring out what type of charges you need to dispute since there are different processes for different transactions.
If the unauthorized charges were conducted using your:
- Debit card: call our 24/7 Member Service Lost/Stolen line at 800-472-3272
- Credit card: call our 24/7 Member Service Lost/Stolen line at 855-325-0907
- Electronic debit (also known as ACH): give us a call directly at 559-686-1791
- Paper check: give us a call directly at 559-686-1791
If you did authorize a charge with the company in question, but the charge is not accurate or you did not receive the goods or services requested, click here to view this article.